ACNUR defines resettlement as the selection and transfer of refugees from one State who have sought protection to a third State that has acceded and admitted them, as refugees, with the status of permanent residence.

As part of UNHCR’s Remote Renewal Interview Process, UNHCR is issuing appointments for refugees to collect their renewed Asylum Seeker Certificates. UNHCR contacts refugees directly to set appointments to approach the office, in order to avoid crowding, and in line with the precautionary measures in place to limit the spread of coronavirus. It is absolutely essential that you approach the centre at the exact specified date and time communicated to you.

Please note that ALL services provided by UNHCR, including registration, are provided for FREE

Registration is the first step in the relationship between asylum-seekers and UNHCR. If you cannot return to your home country because you fear for your life, and wish to seek international protection with UNHCR, you must first register. At registration, UNHCR records information relating to you and your family, as well as why you had to leave your home country.

If you have just arrived and want to register with UNHCR for asylum, you should get in touch with either UNHCR or one of our partners, depending on your location:

You will receive an appointment letter for a remote registration interview after you make contact with us.

At your registration, UNHCR will seek your consent to share your basic biodata (including name, date of birth, country of origin) and in some cases minimum information about your assessed vulnerabilities with other humanitarian actors for the purpose of providing you with assistance. You have the right to enquire further about which humanitarian actors will receive your information, the precise purpose for which your personal data is to be shared and what personal data will be shared. Should you decide not to give consent, UNHCR will not share your data with anyone. You may also withdraw your consent at any time. All other information you provide to UNHCR remains confidential. At no point in time will UNHCR share information about you with your country of origin. Please note that all your personal data are collected and stored in UNHCR servers ensuring the highest security standards.